Legal

Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your information.

Last updated: March 1, 2025

1. Information We Collect

When you create an account, we collect your name, email address, company name, and other business information you provide during onboarding.

We collect information about how you use our platform, including pages visited, features used, and interactions with your AI agents.

We collect payment information through our payment processor, Stripe. Koretec does not directly store your credit card details.

2. How We Use Your Information

To provide and maintain our AI consulting and implementation services, including designing, deploying, and optimizing solutions for your business.

To process payments, send invoices, and manage your subscription.

To communicate with you about your account, respond to support requests, and send service updates.

To improve our platform and develop new features based on usage patterns.

3. Data Sharing & Third Parties

We use Stripe to process payments. Your payment information is handled according to Stripe's privacy policy.

We use Resend to deliver transactional emails such as account confirmations and support notifications.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information if required by law, to protect our rights, or to prevent fraud or security threats.

4. Cookies & Tracking

We use essential cookies to keep you signed in and maintain your session.

We may use analytics tools to understand how our platform is used and to improve the user experience.

You can control cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits.

Passwords are hashed using bcrypt and are never stored in plain text.

Access to customer data is restricted to authorized team members on a need-to-know basis.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide our services.

If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law.

Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics purposes.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time.

You can export your data by contacting our support team.

You can opt out of non-essential communications at any time.

To exercise any of these rights, please contact us through our contact page or email us directly.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a notice on our platform.

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Questions about your privacy?

If you have any questions or concerns about this privacy policy, please don't hesitate to reach out.